Privacy Policy

Thank you for visiting and using the Microart Systems website (“we,” “us,” “our”). We take your privacy and data security seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, products, or contact us.
 

1. Scope & Applicability

This Privacy Policy applies to:
  • Visitors to our website (e.g. browsing pages, downloading brochures)
  • Users who fill contact / enquiry forms, request consultations, or subscribe to updates
  • Customers, clients, prospects, and business contacts
  • Purchases, rentals, services, or product engagements
  • Any offline data collection that links to the above (e.g. service calls, events)
If you access our services via mobile apps or other platforms, additional terms or policies may apply in conjunction with this one.
 
2. What Information We Collect
We collect different types of data depending on how you interact with us:
a. Personal Information / Identifiers
  • Name (first, last)
  • Any other information you voluntarily provide (for example, in the “message” field, project details, requirements)
b. Usage Data & Technical Information
  • IP address
  • Browser type, version, operating system
  • Referring / exit URLs
 
3. How We Use Your Information
We use your data for purposes including (but not limited to):
  • Responding to enquiries, requests, or consultations
  • Processing orders, rentals, services, deliveries
  • Customer support, maintenance, and troubleshooting
  • Analytics, research, performance measurement
  • Meeting legal, regulatory, audit requirements
We will retain data only as long as needed (based on business, legal, and regulatory obligations).
 
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies.
  • Functional cookies: to remember user settings (language, preferences)
You may manage or disable cookies via your browser settings (but this may hinder certain site functionality).
We may also use third-party analytics services (e.g. Google Analytics) — such providers may collect data under their own privacy policies.
 
5. Sharing & Disclosure of Personal Data
We may share your information in the following contexts:
  • With service providers, vendors, subcontractors who assist in our operations (hosting, delivery, payment, marketing, analytics)
  • With affiliates or group companies as needed
  • With professional advisors (lawyers, auditors) under confidentiality obligations
  • For legal, audit, regulatory, or compliance requirements
  • In connection with a merger, acquisition, reorganization, sale of assets, or due diligence
When sharing, we require that recipient parties use data only for intended purpose, secure it, and not further disclose it without permission.
 
6. Cross-Border Transfers
If we store or process your data outside your country (e.g. servers in other jurisdictions), we ensure that such transfer is subject to adequate data safeguards (e.g. Standard Contractual Clauses, data transfer agreements, compliance with applicable law).
 
7. Data Security & Retention
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration or destruction (e.g. encryption, access controls, audits).
We retain personal data only as long as necessary for the purposes for which it was collected (or to satisfy legal/accounting obligations). After that, we either securely delete, anonymize, or archive it.
 
8. Your Rights & Choices
Depending on applicable law, you may have rights such as:
  • Access your personal data
  • Correct or update inaccurate or incomplete data
  • Request deletion or erasure (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (export)
  • Withdraw consent (for consent-based processing)
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory / regulatory authority
To exercise rights, please contact us as per section 12 below. We will respond within applicable legal timelines.
 
9. Marketing & Communications
We may send you promotional emails, newsletters, updates about our products or services. You can opt out/unsubscribe at any time via an unsubscribe link or by contacting us.
If you opt out, we may still send you non-promotional / service communications (e.g. order updates, policy changes).
 
10. Third-Party Links & Services
Our site may include links, embedded content, or integrations with third parties (e.g. social media, payment gateways). This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of those third parties before engaging.
 
11. How to Contact Us
If you have questions, concerns, or want to exercise your data rights, contact:
 
Microart Systems India Pvt. Ltd.
Address: 1002, Ruby Crescent Business Boulevard, Ashok Chakravarti Road, Kandivali East, Mumbai, Maharashtra, 400101 (as per website) microartsystems.com
Email: marketing@microartsystems.com microartsystems.com
Phone: +91 91363 11385 microartsystems.com
 
12. Policy Updates
We may revise or update this Privacy Policy from time to time. We encourage you to check the policy periodically.